afb99 Terms and Conditions
Please read these terms and conditions carefully before using the afb99 platform — they form the basis of the agreement between you and us.
Introduction and Acceptance
The terms and conditions set out on this page ("Terms") govern the use of the afb99 website and related services. Continued use of the site will be considered as your acceptance of these terms.
General Provisions
afb99 ("Platform", "we", "us") is an online entertainment and betting service provider. These terms form a legally binding agreement applicable between you ("user", "member", "you") and afb99. afb99 reserves the right to modify these terms at any time. Continued use of the site after any changes will be considered as acceptance of the updated terms.
Where these terms exist in both English and Bengali, the Bengali version shall apply.
Eligibility Requirements
To register with afb99 and use its services, you must meet the following conditions:
- You must be at least 21 years of age. This platform is intended for users aged 21 and above only.
- You must not reside in a jurisdiction where online gambling or betting is completely prohibited.
- You may operate only one account — multiple accounts for the same person are not permitted.
- All information provided at the time of registration must be complete, truthful, and accurate.
- You are playing with your own funds and are not acting on behalf of a third party.
If it is found that a user has violated any of the above conditions, afb99 reserves the right to close the relevant account and withhold any deposited balance without prior notice.
Account Management
Registration and Verification
To open an account with afb99, you must provide an active mobile number and email address. After registration, we may carry out an identity verification (KYC) process if required. A copy of a national identity card or passport may be needed for verification.
- Each mobile number and email address may be linked to only one account.
- Keeping the account password confidential is entirely the responsibility of the user.
- If you believe that unauthorized access to your account has occurred, notify our support team immediately.
- Transferring or selling an account to a third party is strictly prohibited.
Account Closure
A user may request closure of their account at any time via live chat or email. However, all pending bets will be settled and any outstanding balance will be made available for withdrawal before deactivation.
afb99 may suspend or close any account for the following reasons:
- Violation of any clause of these terms.
- If evidence of fraudulent or illegal activity is found.
- In cases of bonus abuse.
- In cases of prolonged inactivity (no login for 18 consecutive months).
Financial Transactions
Deposits
To deposit funds at afb99, you can use bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each payment method is ৳500. Deposited funds are generally credited to the account within a few minutes.
- Users may only deposit from a payment account registered in their own name.
- Deposits made through a third party are strictly prohibited.
- afb99 reserves the right to correct any excess deposits resulting from a technical error.
Withdrawals
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10 to 45 minutes. The time taken to complete a withdrawal depends on the payment provider's own processing times.
- Withdrawals may only be made to the same payment method used for the deposit.
- Wagering requirements must be met before withdrawing any winnings related to a bonus.
- Withdrawals may be delayed until verification is complete.
- afb99 reserves the right to put withdrawals on hold in cases of suspicious activity.
Bonuses and Promotions
Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The following conditions must be met to receive this bonus:
- The bonus amount and any winnings from the bonus must be wagered 25 times before withdrawal.
- Each user may claim the welcome bonus only once.
- Once a bonus has been claimed, it cannot be cancelled.
- There may be restrictions on using bonuses in certain game categories.
- If wagering is not completed within 30 days of receiving the bonus, the bonus will be forfeited.
Other Promotions and Offers
afb99 periodically runs special promotions, cashback offers, and tournaments. Each offer has its own terms and conditions, which will be stated on the relevant promotion page.
- afb99 reserves the right to modify, suspend, or cancel any promotion.
- It may not be possible to use multiple bonuses at the same time.
- If afb99 suspects bonus abuse, it reserves the right to cancel any promotional benefit.
Under the VIP program, weekly cashback is provided across five tiers from Bronze to Diamond. Details of the benefits at each tier can be found on the Promotions page.
User Code of Conduct
Prohibited Activities
The following actions are strictly prohibited:
- Exploiting any technical error or vulnerability in the platform.
- Using bots, automated software, or artificial intelligence to bet or play games.
- Using the platform for money laundering or any illegal financial activity.
- Unauthorized collection or use of another user's account information.
- Attempting to gain an advantage through coordinated betting (match fixing or syndicate play).
- Threatening, harassing, or behaving inappropriately toward other users.
If evidence of any of the above is found, afb99 will cancel the account and reserves the right to forfeit all balances. Law enforcement authorities will be notified if necessary.
Intellectual Property and Use of Content
All content on the afb99 website — logos, text, images, software, graphics, and design — is the intellectual property of afb99. Reproduction, distribution, or commercial use of any content without prior written permission is strictly prohibited.
Liability and Privacy
Limitation of Liability
afb99 is not responsible for any financial losses resulting from betting or gaming. The platform is provided on an "as is" basis. afb99 will not be liable for any loss caused by technical errors, internet disconnection, or third-party service failures.
- Responsibility for software errors by game providers (Pragmatic Play, Evolution Gaming, Spribe, and others) lies with the respective provider.
- In the event of a technical error in displaying results, the actual game server record will be considered final.
Data Protection and Privacy
afb99 uses SSL encryption and modern security measures to protect users' personal information. Our detailed policy on data collection, storage, and use can be found on the Privacy Policy page.
Users' personal information is not sold to third parties. However, information may be shared with authorities where legally required.
Responsible Gaming and Dispute Resolution
Responsible Gaming Policy
afb99 places the highest priority on responsible gaming. We believe that online betting is an entertainment activity — it is not a source of income. Users are encouraged to:
- Do not bet beyond your means.
- Do not continue betting in hopes of recovering losses.
- Take regular breaks and set time limits.
- Do not bet under the influence of alcohol or drugs.
If you feel your betting habits need to be brought under control, visit the Responsible Gaming page or contact our support team. Self-exclusion and deposit limit features are available on our platform.
Complaints and Dispute Resolution
If you have a dispute regarding any transaction or gaming result, you must notify our support team within 72 hours of the incident. When submitting a complaint, please provide the following information:
- Your account username or registered mobile number.
- The date and time of the disputed transaction or game.
- A detailed description of the issue.
We will try to provide an initial response within 5 business days of receiving the complaint. A fair play policy is always followed in resolving disputes.
Applicable Law and Right to Amend
These terms will be interpreted in accordance with the laws of Bangladesh. afb99 reserves the right to modify these terms at any time. In the event of any significant change, notice will be given via registered email or on the platform. Continued use of the service after updated terms are published indicates acceptance of the new terms.
If any part of these terms is considered unlawful or unenforceable, the remaining parts will remain fully in effect.
Need Help?
If you have any questions about these terms and conditions, our 24/7 Bengali support team is always here for you.
Contact us on live chat — 7 days a week, 24 hours a day